Contact Information
| Department | Contact | Information |
|---|---|---|
| General Inquiries | general_inquiry@myglobal-group.com |
For general questions and requests. Service is available 24/7. |
| Franchise | fc_partners@myglobal-group.com |
For franchise partnership inquiries. Mon–Fri 9:00–18:00 |
| Shop | shop_partners@myglobal-group.com |
For shop partnership inquiries. Mon–Fri 9:00–18:00 |
| Support | support@myglobal-group.com |
For technical issues, troubleshooting, and assistance. Service is available 24/7. |
| My Global Academy | academy_inquiry@myglobal-group.com |
For inquiries regarding My Global Academy programs. Service is available 24/7. |
International Contact Information
| Region | Contact | Information |
|---|---|---|
| Asia-Pacific | support_apac@myglobal-group.com |
For inquiries from Asia-Pacific regions. Mon–Fri 9:00–18:00 (JST) |
| Europe | support_eu@myglobal-group.com |
For inquiries from European regions. Mon–Fri 9:00–18:00 (JST) |
| Americas | support_americas@myglobal-group.com |
For inquiries from North and South America. Mon–Fri 9:00–18:00 (JST) |
| Africa | support_africa@myglobal-group.com |
For inquiries from African regions. Mon–Fri 9:00–18:00 (JST) |
| MENA | support_mena@myglobal-group.com |
For inquiries from Middle East & North Africa. Mon–Fri 9:00–18:00 (JST) |
| Global | global_support@myglobal-group.com |
For worldwide inquiries and urgent support. Service is available 24/7. |